Returns and Risk of Loss
We do not accept returns on any of our orders. All purchases from SnackFever are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. All missing or damaged items must be reported within 30 days of shipping to qualify for a replacement or refund based on product availability. Damaged items must be reported with a photo. A replacement or refund will be issued only for the damaged items and will not cover or include packaging of the said item. Blemishes to packaging will not be considered as damaged items.
You are liable for submitting the correct shipping address in English characters only. SnackFever is not liable for undeliverable packages due to errors on the address or absentees at the moment of delivery. A tracking number is provided for every shipment to minimize any risk of lost packages. There is a re-shipping fee of at least $20 USD applied to any boxes that are returned to us due to incorrect addresses or any mistakes on the user’s end.
Refunds (if applicable)
All refunds will be at our discretion. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We don’t guarantee that we will receive your returned item.